Legal notice

Legal Notice

This website is operated by Hemma Home.

Trading name: Hemma Home
business address: (Head Office) Broadway, New Market, AKL, New Zealand 1023
Email: sales@myhemmahome.com
Website: www.myhemmahome.com

Customer Service

For all order enquiries, returns, product issues, shipping questions, or customer service matters, please contact us at sales@myhemmahome.com.

We aim to respond to customer enquiries as soon as reasonably possible during normal business hours.

Legal Jurisdiction

Hemma Home is operated from New Zealand. These terms and this website are generally governed by the laws of New Zealand, except where customers have mandatory rights under the consumer laws of their own country or region.

Nothing in this Legal Notice, our Terms of Service, Returns Policy, Shipping Policy, or any other store policy limits any rights you may have under applicable consumer law.

Payment Disputes

If you have an issue with an order, product, delivery, or payment, please contact us first at sales@myhemmahome.com so we can investigate and attempt to resolve the matter.

We reserve the right to provide order records, tracking information, delivery confirmation, customer correspondence, product descriptions, product images, supplier information, and store policies as evidence in response to any chargeback, payment dispute, fraud claim, or legal request.